Privacy Policy

 

Effective Date: December 23, 2025

Prescribox Inc. ("Prescribox," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and other contact details you provide when signing up or using our services.

Health-Related Information: Information related to prescriptions, pharmacy services, and delivery coordination, as necessary to provide our services.

Communication Data: Records of SMS messages, emails, or other communications sent to or received from Prescribox.

Usage Information: Basic information about how you interact with our website (such as pages visited), collected through cookies or similar technologies.

2. How We Use Your Information

We use your information to:

  • Provide and manage pharmacy-related services
  • Send prescription updates, pickup reminders, delivery notifications, and account-related messages
  • Communicate important service or support information
  • Improve our services and user experience
  • Comply with legal and regulatory requirements

3. SMS Messaging & Consent

If you opt in to receive SMS messages from Prescribox:

  • Messages may include prescription updates, pickup reminders, delivery notifications, and other service-related communications.
  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • You may reply HELP for support.
  • Prescribox does not sell or share your mobile phone number for third-party marketing purposes.

4. How We Share Information

We do not sell your personal information.

We may share information only when necessary to:

  • Provide our services (e.g., with pharmacies, delivery partners, or service providers)
  • Comply with legal obligations
  • Protect the rights, safety, or security of Prescribox and our users

All partners are required to protect your information and use it only for authorized purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Choices

You may:

  • Opt out of SMS communications at any time by replying STOP
  • Request access to or correction of your personal information
  • Contact us with questions or concerns about your data

7. Cookies & Website Technologies

Prescribox may use cookies or similar technologies to improve website functionality and performance. You can adjust your browser settings to manage cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: Info@prescribox.io

Website: https://prescribox.io - contact form